Important VA Resources

Written By: Stacey Sprain,
Certified Ambassador Loan Processor (CALP)

As promised from last week’s article, here is my updated list of important VA websites and resources that I like to keep close at hand in summarized format so that I have them easily accessible at all times.

All of these websites should be saved to your favorites and this list should be printed and posted to your bulletin board, added to your desktop processing binder or electronic storage system.

In addition, be sure to view VA’s prior broadcasts which are recorded for viewing long after the live sessions are held. These recordings cover a variety of subjects that are helpful to VA originating and processing. Go to http://www.homeloans.va.gov/broadcast08.htm to view by subject.

VA LENDERS, SERVICERS AND REAL ESTATE PROFESSIONALS PAGE:
http://www.homeloans.va.gov/ls.htm

VA Eligibility Rules re: how to determine if veteran is eligible for home loan program
http://www.homeloans.va.gov/eligibility.htm

VA Portal re: requesting VA case assignments and appraisals, retrieving completed VA appraisals, ordering electronic Certificate of Eligibility
https://vip.vba.va.gov/portal/VBAH/Home

Send an email the Portal Help Desk at vip@vba.va.gov

VA Forms Search Engine re: looking for a specific VA form
http://www.va.gov/vaforms/

VA Regional Loan Center Info re: current contact information for all VA regional loan centers http://www.homeloans.va.gov/rlcweb.htm for the most current listing

ATLANTA RLC- GA, NC, SC, TN
Website: http://www.vba.va.gov/ro/atlanta/rlc/index.htm

Loan Production Department:
Email: ATLLOANPROD@va.gov
Ph: 888-768-2132
General Fax: 404-929-5401
Fax for VA 26-8937: 404-929-5558

Construction & Valuation Department:
Email: 316LGYCNV@va.gov
Ph: 888-768-2132
Fax: 404-929-5392

Appraisal Cancellations:
Email: 16/correspondence@va.gov
Ph: 888-768-2132 x3

NO TRAINING PROVIDED

CLEVELAND RLC- DE, IN, MI, NJ, OH, PA
Website: http://www.vba.va.gov/ro/cleveland/index1.htm

Loan Production Department:
Email: vahomesite@va.gov
Ph: 800-729-5772
Fax: 216-522-3101

Training Page: http://www.vba.va.gov/ro/cleveland/training.htm
Cleveland RLC Lender Training Guide updated January 2008: http://www.vba.va.gov/ro/cleveland/Training_Guide_Cleveland_January_2008.pdf
VA Training Request form (for groups of 25 or more):
http://www.vba.va.gov/ro/cleveland/VA_Loan_Training.pdf

Lenders FAQ’s: http://www.vba.va.gov/ro/cleveland/FAQs_Lenders.htm

DENVER RLC – AK, CO, ID, MT, OR, UT, WA, WY
Website: http://www.vba.va.gov/ro/denver/loan/lgy.htm

Loan Production Department:
Ph: 888-349-7541 option 2
Fax: 303-914-5618

VA Home Loan Program Pamphlets: http://www.homeloans.va.gov/pamphlet.htm

First Time Homebuyer Information:
https://www.ginniemae.gov

PowerPoint Training Information:
- Occupancy
- Maximum Loan & Guaranty
- Power of Attorney
- Energy Efficient Mortgages
- Military Pay
- Ordering a Certificate of Eligibility Online
- Prior Approval Loan Procedures

HOUSTON RLC- TX, LA, AR, OK
Website: http://www.vba.va.gov/ro/houston/lgy/home.html

Loan Production Department:
Email: houstonlgy@va.gov
Ph: 888-232-2571 option 1
Fax: 713-383-1845

Release of Liability/Restore Entitlement Department:
Regina.Caldwell@va.gov
Ph: 888-232-2571 x1737

VA Houston Lender Training Guide: http://www.vba.va.gov/ro/houston/lgy/Documents/Lender%20Training%20Guide%20Jan%202008.pdf

VA Training Request Flyer:
http://www.vba.va.gov/ro/houston/lgy/Documents/Outreach.pdf

Houston RLC VA forms:
http://www.vba.va.gov/ro/houston/lgy/forms.html

MANCHESTER RLC- CT, MA, ME, NH, NY, RI, VT
Website: http://www.vba.va.gov/ro/manchester/lgymain/loans.html

Loan Production Department:
Email: NH_LP@vba.va.gov
Ph: 800-827-6311 option 7
Fax: 603-222-5862

Appraisal & Valuation Department:
Email: nh_appr@vba.va.gov
Ph: 800-827-6311 option 6

Manchester RLC Lender Training Guide October 2006: http://www.vba.va.gov/ro/manchester/lgymain/lp/2006%20Training%20Guide%20Web%20Version.doc

Manchester RLC Realtor Training Guide October 2006:
http://www.vba.va.gov/ro/manchester/lgymain/lp/2006%20realtor%20guide.doc

Lender Live Training Opportunities:
http://www.vba.va.gov/ro/manchester/lgymain/lp/loanprocessing.htm

2008 Training Registration form:
http://www.vba.va.gov/ro/manchester/lgymain/lp/registration%20form.doc
Email Training Suggestions and Requests to: NH_LP@vba.va.gov

Local Release & Bulletins:
http://www.vba.va.gov/ro/manchester/lgymain/localreleases.htm

PHOENIX RLC- AZ, CA, NM, NV
Website: http://www.vba.va.gov/ro/phoenixlgy/
Subscribe to Phoenix RLC mailing list:
http://mailman.listserve.com/listmanager/listinfo/phoenixrlc

Loan Production Department:
Email: LPGC.VBAPHO@va.gov
Ph: 888-869-0194
Fax: 602-627-3221

Construction & Valuation Department:
Email: CVGC.VBAPHO@va.gov
Ph: 888-869-0194
Fax: 602-627-3222

Phoenix RLC Training Page: http://www.vba.va.gov/ro/phoenixlgy/VA%20Training.htm

Phoenix RLC Bulletins:
http://www.vba.va.gov/ro/phoenixlgy/RLC%20Bulletins.htm

Phoenix RLC “What’s New?”
http://www.vba.va.gov/ro/phoenixlgy/VA%20Whats%20New.htm

ROANOKE RLC- District of Columbia, KY, MD, VA, WV
Website: http://www.vba.va.gov/ro/roanoke/rlc

Loan Production Department:
Email: Roanoke.lp@vba.va.gov
Ph: 800-933-5499

ST. PAUL RLC- IL, IA, KS, MN, MO, NE, ND, SD, WI
Website: http://www.vba.va.gov/ro/central/stpau/pages/homeloans.html

Loan Production Department:
Email: RLC335@vba.va.gov
Ph: 800-827-0611 x66051
Fax for VA 26-8937 Verifications: 612-970-5635

Construction & Valuation Department:
Email: vaappraisal.stpaul@vba.va.gov
Ph: 800-827-0611 x-66050
Fax: 612-970-5499

St. Paul Contact Page: http://www.vba.va.gov/ro/central/stpau/Lenders/roster2.html

St. Paul Lenders Training Guide November 2007: http://www.vba.va.gov/ro/central/stpau/PDFs/November%2007%20Complete%20Guide.pdf
Email Request for VA Training: RLCTT@va.gov

St. Paul RLC Memos & Bulletins: http://www.vba.va.gov/ro/central/stpau/Pages/Memos07.html

Link to “What’s New” Page:
http://www.vba.va.gov/ro/central/stpau/Lenders/whatsnew.html

ST. PETERSBURG RLC- AL, FL, MS, Puerto Rico, US Virgin Islands Website: http://www.vba.va.gov/ro/south/spete/rlc/index.htm

Subscribe to quarterly RLC newsletter: http://www.vba.va.gov/ro/south/spete/rlc/index.htm

Loan Production Department:
Email: FL/HOMELOAN@vba.va.gov
Ph: 888-611-5916
Fax: 727-319-7763

Appraisals & Valuation Department:
Email: fl/homeloan@vba.va.gov
Ph: 888-611-5916
Fax: 727-319-7762

St. Pete 2007 Construction & Valuation Training Guide:
http://www.vba.va.gov/ro/south/spete/rlc/training/2007_C-V_training_Guide.pdf
Email Training Requests to: LENDERTRAINING@VBA.VA.GOV

VA FAQs re: Home Loan Program (by category) http://www.homeloans.va.gov/lgyfaq.htm

VA Training Website: http://www.homeloans.va.gov/broadcast.htm

VA Lenders Handbook: http://www.warms.vba.va.gov/pam26_7.html

DU Guide for VA Loans: https://www.efanniemae.com/sf/guides/duguides/pdf/vaduug.pdf

VA Special Adapted Housing: http://www.homeloans.va.gov/sah.htm

VA Condo/PUD/Builder search re: approved condominium and PUD projects, approved builders

http://condopudbuilder.vba.va.gov/2.2/frames.html

About the Writer. As one of NAMP's volunteer writers, Stacey Sprain is currently a NAMP member in good standing and is a NAMP Certified Ambassador Loan Processor (CALP). If you would like to become a volunteer writer for NAMP, please email us at: blog@mortgageprocessor.org.