Accessibility Statement

NAMP® is committed to facilitating the accessibility and usability of all of its websites for all our customers, including people with disabilities. We strive to meet the standards of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). Our efforts are ongoing as technology advances. 

As for the viewing our online training classes, here are some of the accessibility steps we’ve taken:

1. We’ve added Close Captioning to all our training classes.

2. We provide all students with 1 year access to our training classes, even though the average time a student takes to complete our training is between 1-3 months.

3. We utilize a video streaming service, which adheres to WCAG AA compliance standards such as ease of use with screen readers to help ensure that all video player elements can be read properly by screen readers, like JAWS & NVDA, as well as a default color contrast ratio that meets minimum WCAG AA standards, and more.

4. We can provide a student with extra time to take the exam instead of the standard 1-hour time limit.

5. We can make other special accommodations in accordance with ADA requirements.

If you require special ADA accommodations, please do not hesitate to contact us at contact@mortgageprocessor.org or 800-865-8550 x104 during our normal business hours (Monday thru Friday, from 11:00 AM to 8:00 PM EST.).