NAMP® - Refund Policy
You may request a refund for any course, certification, bootcamp, or bundled package under the following conditions:
You have not logged into any recorded webinar course.
You have not downloaded any course materials.
You have not requested a Certificate of Completion.
You submit your refund request in writing via email within five (5) calendar days from the date of purchase.
If all conditions are met, you are eligible for a full refund minus a $75 administrative cancellation fee. Refund requests submitted after the five-day period will not be honored under any circumstances.
Important: No refunds are available for corporate sponsorship packages that include advertising, brand promotions, email marketing, or banner advertisements.
Written By: Bonnie Wildt
I have said it before and I will say it again and that is, do not believe everything you hear or read for that matter. In this particular instance I am referring to AUS Findings. I have had countless conversations with processors and loan officer who want to know why I am asking for documentation that the AUS findings have clearly stated wasn’t needed or worse, they can’t believe I am turning a loan down that has an Approve/Eligible. So here it is again and pay particular attention to the details because just because you have an Approve/Eligible or Accept doesn’t necessarily mean you have a done deal.